Download
a library card application form
And then bring the completed form,
with appropriate identification, to the nearest branch library to your
registration.
Which
New Orleans City Council District, State Legislative Districts, and U.S.
Representative District does each NOPL branch belong to?
What are some of the services that the
Library offers for the convenience of its patrons?
- Patrons may place holds on up to thirty items at a time.
- Patron may return borrowed items to any NOPL library location.
- Patrons may have items sent from another library to your
neighborhood library for pick-up.
- Every effort will be made to provide interpretation of library
programs for the hearing-impaired. Contact the branch hosting the
program to request this service.
- Outgoing fax services are provided for a fee at Main, Latter, Nix
and CRC.
Who qualifies for a free library
card?
- Due to the damage inflicted by Hurricane Katrina on neighboring
library systems, we are offering free library cards not only to Orleans
parish residents, but to Jefferson, Plaquemines, St. Bernard and St.
Tammany residents as well.
What information is needed when
applying for a library card?
- To receive a permanent library card, an applicant should provide
picture identification such as a valid Louisiana Driver's License or
Louisiana State ID noting residency in Orleans Parish.
If the applicant has an out-of-state driver's license or other photo ID (e.g. student ID),
it must be accompanied by one of the following proof of residence (voter's registration card,
lease or rent receipt, piece of mail delivered to applicant at applicant's address, printed check, etc.)
If the applicant has no picture ID, any combination of two proofs of residency as listed above will be
acceptable.
Can a child apply for a
card when the parent or guardian is not present?
- If the parent/guardian is unable to come to the library, the child
can take the application home for the parent/guardian to sign. Until
the parent/guardian signs the application and proof of eligibility has
been shown, a child cannot receive a card.
- When an unaccompanied child receives a library card, the child is
limited to checking-out two items.
- Whether the parent/guardian is present or not when the card is
issued, he/she is responsible for materials borrowed by the child.
Are there any exceptions to the
residency requirement?
- Military personnel, and their dependents, who either live on a
military base in Metropolitan New Orleans, or are quartered off-base
in out-of-Orleans Parish housing, should be issued free library cards.
The Census Bureau defines the New Orleans Metropolitan Statistical
Area as consisting of the following parishes: Jefferson, Orleans,
Plaquemines, St. Bernard, St. Charles, St. James, St John the Baptist
and St. Tammany.
- Members of the New Orleans Consular Corps and their dependents are
issued free library cards regardless of where they live.
Are non-resident cards available?
- Individuals who do not live in or own property in the Metropolitan
area can get an NOPL card by paying a fee of $50.00 for an individual
or $100.00 for a family. These cards are good for one year and entitle
their holders to the same privileges as resident card holders.
- Applicants must fill out NOPL registration forms, checking the
non-resident blank. They must provide identification and proof of
address similar to proof provided by residents. For non-resident
family cards, an application must be filled out for each family
member. Each family member will be issued a card and given a patron
record in the computer. Mail the completed form(s) with your payment
(a check made to New Orleans Public Library) to Circulation,
New Orleans Public Library, 219 Loyola Ave., New Orleans, LA,
70112.
If I received my library card from the Main
Library, can I use it at any of the branch libraries?
- Your card is good at all library locations.
What are the loan periods for library
materials?
- Books: 3 week loan (limit 20)
- Popular Reading Books: 2 week loan
- Audio Books: 3 week loan (limit 5 in each format)
- CDs: 3 week loan (limit 5)
- Video Cassettes and DVDs: 7 day loan (limit 3 in each format, adult card only)
- Playaways (audio books with player): 3 week loan (limit 3)
What are the fines for overdue
materials?
- Books:
- 5 cents per day, per item with $20 maximum per item for kids
club card holders
- 10 cents per day, per item with $20 maximum per item for
students
- 25 cents per day, per item with $20 maximum per item for
adults
- Audiovisual materials: Fines--25 cents per day, per item
- Video Cassettes and DVDs: $2 per day, per item
Where can I pay fines? What form of
payment does NOPL accept?
- Payment for fines may be made at any branch of the N.O. Public
Library. We accept cash, checks or money orders.
Can I suggest that the Library purchase a
particular book?
- We encourage patrons to suggest books for purchase. If you have a
specific title in mind, please stop by any desk and ask for a Request
for Purchase card. Give as much information as you can about the book.
If you include your name, library card number, and preferred pickup
location, the Library will place a hold for you if we are able to make
the purchase. If you feel we need more books on a subject, but have no
specific titles in mind, bring it to the attention of the staff.
How can I review information on my Patron
record?
- Patrons may review information specific to their account by
accessing our webpage at nutrias.org. Once on this page, click on the "Check your
Library Account" link. When prompted, type in your library card
barcode and PIN number established when you received your library
card. If you are unsure of your PIN number, please contact your local
branch. Once you are logged in you will see a variety of options, click on "Profile"
to see information specific to your record.
What are the procedures for donating books
to the Library?
- Please speak with the head of your branch. Items which can be used
by your branch will be kept there. Those which can be used by another
branch will be cataloged and distributed. If the materials cannot be
used by NOPL, they will be used in our book sales.
How long does it usually take for a book to
come out of Trace status?
- The Trace status on an item indicates that it was supposed to be
on the shelf, but a staff member looking for it was unable to find it.
The Trace status stays on for 3 months, while staff try to locate the
item. Then the status is changed to Missing, if they do not intend to
reorder, or to Replace if they are ordering another copy.
How can I get a replacement library card
and ensure that no one else uses my lost one?
- To replace a lost NOPL card, please visit any NOPL location. Bring photo identification and other proof of residency, if necessary, as stated in the previous response to question "What information is needed when applying for a library card?". The staff person assisting you, will block your original library card number in the Library computer system, so that it cannot be used to check out books or other materials. Your record will be updated and a replacement card will be issued. A replacement fee of $3.00 for an adult card, $2.00 for a student card, or $1.00 for a kids club may be required, if a free replacement card has been previously issued to you.
If I were to lose a book, what would
happen?
- You would have to pay the replacement cost and processing fee of
the book. This fee does not have to be paid in full when the item is
placed in the lost status, but at least 10% of the cost of the lost
item must be paid at each circulation transaction until the item is
paid in full.
Can out-of-town visitors to the library access the
Internet at NOPL?
- Out-of-town visitors will be charged $3.00 to use the Internet
workstations for one hour per day.
Why NUTRIAS?
- Click HERE
for the answer!
Updated 10/2/2008
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